All-in-One Call Center Voice Gateway

The S10 All-in-One Call Center is an integrated communications system that combines all call center functions and devices. It includes IVR, auto-dialing, call interaction, agent management, report statistics and more, enabling intelligent distribution of inbound and outbound services, multi-channel interaction, efficient management and comprehensive monitoring. The S10 is designed for global SMEs with easy operation, flexible deployment and high cost performance.

The CooCenter Series by ZYCOO is an easy-to-use, flexibly deployed and cost-effective

all-in-one call center solution for small and medium-sized enterprises worldwide.

CooCenter provides a full range of applications including call center, IP PBX,

customer relationship management and telemarketing services, enabling efficient

internal and customer communication for SMEs. It is easy to deploy, maintain and operate.

Adopting advanced unified communications and cutting-edge WebRTC technology,

CooCenter supports essential call center features such as screen pop-ups, IVR,

CRM, automatic call distribution (ACD) and basic report statistics, as well as common

enterprise IP PBX functions including remote SIP extension registration,

audio conferencing, call recording, BLF and paging & intercom.

The device can connect to the carrier telephone network via built-in analog trunks

or VoIP trunks, and supports networking for branch offices and chain businesses.

It helps enterprises reduce costs and improve efficiency in marketing,

after-sales service, product promotion and communication management.

Product Advantages

1. All-in-One Integration

A single device fulfills all enterprise communication needs. CooCenter integrates

both IP PBX and basic call center functions to streamline enterprise communication.

Functions that previously required recording boxes, IVR systems, PBX switches,

call center platforms, voice cards, PCs and CRM software can now be easily

achieved with just one CooCenter.

2. High Stability

Trusted by tens of thousands of users worldwide.

Powered by ZYCOO’s core IP PBX technology.

Backed by over 8 years of hardware R&D experience at ZYCOO.

Ensures an optimized and stable integrated hardware and software system.

3. Enhanced Security

VPN encryption ensures secure enterprise calls.

Local call recording storage protects business confidentiality.

Customer data controlled and assigned by management ensures data security.

Independent user passwords and call restrictions effectively control

long-distance and international call charges.

4. Cost Savings

VoIP enables low-cost long-distance and international calls.

Built-in enterprise auto-attendant reduces labor costs.

Remote troubleshooting cuts maintenance expenses.

Combined call center and IP PBX functions reduce equipment investment.

Smooth expansion and upgrade avoid unnecessary transitional equipment costs.

5. Professional Corporate Image

Built-in intelligent auto-attendant with custom greetings enhances brand value.

Internet-based voice communication represents modern, future-proof technology.

6. Reliable Support

7×24 telephone support eliminates customer concerns.

Spare unit replacement service within 48 hours ensures business continuity.

Remote online configuration for SOHO and non-IT enterprises

ensures quick and smooth operation.

7. Outstanding Cost Performance

We strive to provide a stable, high-performance product at a more affordable price

than traditional call center and IP PBX solutions on the market.