Industry Background and Development Trends

At present, the hotel industry is highly competitive, and guests pay more attention to the services provided by hotels. To better serve guests, hotels, apartments and clubs focus on the following points when choosing TV system solutions:

• Provide high-definition 1920*1080 TV programs and rich film and television content;
• Improve hotel management and facilitate value-added promotion for hotels;
• Provide more convenient intelligent services for guests, etc.

To enhance brand awareness, improve customer satisfaction and increase revenue, Shubao Electronics has designed and launched a smart hotel IPTV TV system and a complete set of solutions, mainly focusing on video services, designed around entertainment, sports, games and other aspects combined with the actual service items of hotels.

Shubao Electronics utilizes continuously advancing innovative technologies to provide end-to-end IPTV solutions, bringing more business experiences to users. Shubao Electronics IPTV TV system solutions adopt open standards and open architecture, providing a simple, stable and reliable system architecture. All components are open and scalable. Meanwhile, it focuses on various functions of the background operation system, improving the operation efficiency of owners, helping to increase revenue and enhance customer experience.

System Overview

Shubao Electronics Smart Hotel IPTV Intelligent Wired Network TV System is network-based. Users can enjoy a variety of interactive digital multimedia services including TV programs (live broadcasting, VOD, etc.) and value-added services through multiple terminals such as set-top boxes + ordinary TVs, all-in-one smart TVs, and PCs. IPTV TV System is integrated with the hotel's PMS management system and RCU guest control system for the hotel industry, deeply integrating hotel services to realize various personalized services such as hotel welcome messages, catering reservations, calls, billing, inquiries, control of various electrical appliances in guest rooms and scene modes. It realizes multi-screen interaction among mobile phones, tablets and TVs in guest rooms. Meanwhile, the system is connected to the cloud platform, enabling management, operation, maintenance and upgrade on the cloud platform, and uses a big data platform to analyze various data to achieve accurate prediction of various services.




Function Introduction

• Boot Logo Video Animation (Only supported by our smart hotel set-top boxes or some smart TVs)
• Welcome Message Interface

Customizable welcome interface, birthday/festival greeting interface; supports PMS integration to display guest names; supports PMS integration and multi-language; supports automatic loop playback of background images or videos

• TV System Main Interface

Supports customized system UI interface; customizable function modules; supports automatic loop playback of background images or videos

• Introduction to Secondary Menu Items of Main Interface
  
• Live TV

TV program classification, channel list display, intelligent channel sorting, floating main menu, quick navigation of other columns under TV programs

• Movie On Demand

Supports 1080P definition, LAN on-demand without occupying hotel network bandwidth
Supports genuine content sources provided by third parties, regular remote updates, server caching, LAN on-demand
Customizable different on-demand charging modes

• Information Display
  

Introduction to hotel services and facilities; introduction to tourist information of the hotel's location; weather forecast, etc.

• Information Inquiry
  

Hotel message inquiry; transportation information inquiry; member points and activity inquiry

• Information Release
  

Scrolling release of system subtitle information; message release, marketing activity release (various information can be released uniformly or targeted according to hotels, floors, groups, rooms, etc.); guest suggestions and evaluation surveys

• Intelligent and Convenient Guest Room Interactive Services

Online food delivery integrated with PMS; service reservation integrated with PMS; one-click item delivery integrated with PMS; quick check-out integrated with PMS; real-time consumption bill inquiry integrated with PMS

• Integration with Guest Control System;

Smart Control at Will: Control lighting, curtains, air conditioners, room status and various room control devices freely
Electronic Peephole: When a visitor presses the doorbell, the TV screen automatically switches to display the visitor's image outside the door

• Multi-screen Interaction & Screen Casting

Cast the screen information of mobile phones to TVs, facilitating users' business office work, playing mobile videos, viewing pictures and files, etc.

• Supports function customization and UI interface customization

System Interface Display

Welcome Navigation Service Customizable PMS integration to automatically switch to the guest's native language based on nationality information registered at the front desk, displaying a thoughtful native welcome message. Welcome background supports multiple advertising modes such as images and video clips




Main Interface Navigation Main interface background supports multiple advertising modes such as images and video clips. Main interface function navigation includes all sub-functions. Supports interface LOGO window and scrolling advertising subtitles at the bottom of the interface. Supports weather information and time display.





Live TV Shubao Electronics' exclusive streaming media technology supports classification and program list editing, with smooth live broadcasting and clear, fluent pictures. Supports fast channel switching for both brand Android smart TV all-in-one machines and IP smart terminals.





Entertainment & Audio-Visual Provides entertainment such as HD movies, Blu-ray movies, 3D movies and music Audio-visual and on-demand videos Movies can be integrated with PMS, and paid movies are included in consumption inquiries. Supports access services of genuine copyrighted films and television from third parties.





Self-built Column Service Hotels can add self-built image-text and video columns to the IPTV TV system for guests to inquire, specially used for hotel introduction and related advertising.

• 
  

Hotel Catering Service Guests can order catering services through the IPTV TV system, make catering reservations or have meals delivered to guest rooms via the PMS system

• 
  

Hotel Call Service Guests can send call services to the front desk via TV, and can also choose cleaning service, laundry service, luggage service and maintenance service. PMS integration can notify the corresponding service departments, facilitating hotel management and improving service speed.

• 
  

Consumption Inquiry Service Guests can view all real-time consumption details in the hotel through the bill inquiry service, and notify the front desk to check out when leaving, reducing queuing time.

• Guest Control Service on TV

This function requires RCU integration to realize viewing and control of lighting, air conditioners and curtains.
And integration with electronic peepholes, etc. (Subject to the actual solution)

Topology Diagram

• Module Composition:
• Front-end Equipment

Hotels need to prepare stable signal source receiving devices for traditional TV signals (including radio and television set-top boxes, satellite receivers, telecom IPTV, hard disk players, etc.) in advance.

• High-speed IP Network:

High-speed broadband network required for transmitting IP traffic and distributing on-demand content. For hotels, the original hotel local area network or newly deployed local area network can be used without additional deployment of cable TV coaxial cables (coaxial access is also supported).

• IPTV Architecture Components (including streaming media live platform workstations, video servers, IPTV encoders, etc.):

Used for the interaction between networks, head-end equipment and set-top boxes, so as to ensure the provision, management and distribution of interactive video services.

• End-user Equipment:

Android smart TVs or (IPTV special set-top boxes + ordinary TVs) for experiencing IPTV TV services.




• System Topology Diagram